Terms & Conditions

Terms & Conditions of Hire

Why hire a millenium Jumping Castle?

Our jumping castles are safe, affordable and fun. 

We really are locals. We grew up from the Blacktown area . Why hire from large companies, when you can hire the best jumping castles at great prices from a truly local business.

What happens on the party day?

On the day of your jumping castle hire, we will attend to your home or party site and install the jumping castle. This includes a complete safety check. We will also take you through the operations of the castle and train you in how to operate and supervise your jumping castle party.

How much are the castles?

We provide affordable party hire from as little as $140 for 7.5 hours . Call or email us for full pricing.

What is the rain cancelation policy?

All of our jumping castles and slides have rain covers to allow your party to proceed even if it’s raining. However should you feel it necessary to cancel your party or event due to rain we would ask that you give us notice on the day of hire.A minimum of 2 hours on the day of delivery prior to delivery ,If you decide to cancel the day before you will be charged a cancellation fee of $50 if the weather is fine & not raining.

Deposits and payment?

No deposit is necessary,but if you pay your deposit it will hold you jumping castle hire for the day of hire Payments can be made by Cash on the day We will discuss your payment options when you book your castle.But if you hire a castle and cancel at the last minute, you will be charged $50 dollars cancellation fee.

Cancellation policy

If you hire a castle from us and it is booked in. And you decide to cancel without a weeks notice you will be charged a $50 cancellation fee

How much space will I require?

Our mini jumping castles are only 3.5 meters by 4 meters. It should be free from overhead tree branches or other obstructions.

Our medium jumping castles require a minimum of 4 meters by 4 meters. It should be free of any overhead obstructions or tree branches.

Please consider access to the proposed site e.g. steps, doorways, gates and slopes.

Other sizes please discuss.

How long does it take to set up the jumping castle?

The jumping castle will be set up and dismantled by a Jump First staff member. Its takes around 20-30 minutes to set up a castle and the same to remove and clean one.

Does the jumping castle have to be on grass?

No, please but please advise us at the time of booking if any part of the jumping castle will on a surface other than grass.

Can I have a jumping castle indoors?

Yes, you can have a jumping castle indoors. Churches and halls generally have plenty of room for a jumping castle as will some garages, please check with us first before booking. There may be an additional fee for concrete blocks.

Can I have a jumping castle in a public park?

Having a jumping castle in a Public Park requires permission from the local authority.

Generally public parks will not have access to power. You will require a supervisor (see below) and a petrol blower/generator for the jumping castle for which there will be a small additional charge.

Trained supervisors

If you are having your jumping castle hire in a public place you will require a supervisor. We will provide you with a price for one of our fully trained staff 

Does someone need to supervise the operation of the jumping castle?

Yes, a responsible adult over 18 years of age must supervise the jumping castle at all times. There will be training given in the operating instructions for the jumping castle on the day of the hire. You may hire one of our trained supervisors.

Corporate events and car parks

You will require one of our trained supervisors for all corporate events.

What power is required for the jumping castle?

A power point should ideally be available within 25 meters of the jumping castle. It can be an absolute maximum of 50 meters before you will require a petrol blower for which there will be a small additional charge.

Can I have a jumping castle on a slope?

Slopes can be ok but please check with us first as some people can be overly cautious and rule out a perfectly acceptable site. Safety will always be our highest priority.

Jumping castle safety

All equipment is manufactured, operated and maintained in accordance with the Australian Standard which is the most comprehensive standard in the world.

Do you have insurance?

We carry $20,000,000.00 in Public Liability Insurance. Please let us know if you require a copy of our certificate of currency.

Can I hire a jumping castle on weekday?

Yes but call us to check availability first.

CAN WE HIRE OVERNIGHT

Yes you may overnight if you party starts after 3pm you may have the jumping castle overnight for no extra charge IF YOU HIRE FOR WHOLE DAY HIRE.